Shipping

JEWELRY
Jewelry is shipped using biodegradable and recyclable materials by yours truly in a kraft paper jewelry box with a thank you card and a little sweetness! Let me know if it is a gift and I can write a note from you on the card.

Production Time
Up to 3 business days. If for any reason, it will be longer, I will inform you.

Shipping Time
Standard Shipping (under 1g)

Within Canada
2-10 business days $2.75 CDN

To the US
5-10 business days $6 CDN

Int'l
2-4 weeks $8 

ExpressPost within Canada is 1-2 business days $15 CDN, to the US 3 days $35 CDN, 4 days $20 CDN.

If you would like to upgrade your shipping to have tracking and insurance, please let me know as I do not assume responsibility for lost or damaged items by the carrier.

PHOTO PRINTS AND WALL ART


Production Time

Up to 7 business days. If for any reason, it will be longer, I will inform you.

Shipping Time
Standard Shipping

Pricing and shipping time vary greatly depending on what size and medium you choose. 

Contact me at tracey@traceytomtene.com for a custom quote.

Customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery of your item(s) are at the discretion of your country's regulations. Please contact your local customs agency for questions in this regard.

CLOTHING 

PRODUCTION TIME

Clothing is made to order and drop shipped via my manufacturer within 5-10 business days when it is busy, but normally 2-8.  

Shipping Time

Canada

Shipping to Eastern Provinces takes about 3-4 business days and shipping to Western provinces can take 4-7 business days.

US

Orders generally take 2-6 business days once shipped within the US.

All orders within the US will have a tracking number that can be tracked with USPS.

International

International orders generally take 10-15 business days but may be delayed by the customs of your country. They do not have a tracking number.

Shipping is from both Canada and the US, so if you are from either of these countries, you will not encounter duties or custom fees unless your order is over $800. International orders may be subject to customs fees or duties of your country. 

If you are in the Vancouver area, you may be able to pick up your item. Please contact me before you put your order through and you may be able to avoid shipping charges!